CCTV Health Monitoring (CHMS) to Protect Your CCTV Infrastructure
Agrex CCTV Health Monitoring continuously checks NVR/DVR health, recording integrity, and camera tampering—then sends instant alerts so your team can act fast, not babysit systems.
Keep every camera and recording always-on without manual babysitting.
Agrex CCTV Health Monitoring System (CHMS) is an eSurveillance solution that continuously checks the health of your CCTV infrastructure, including NVR/DVR, HDD status, and recording integrity, while detecting camera tampering like blackouts, angle change, lens broken, and blur. If anything breaks—even briefly—Agrex sends instant alerts so your team can take action immediately.
Why it matters: If a critical incident occurs and your system wasn’t recording or the camera was moved or blurred, you lose evidence, face compliance risk, and waste hours hunting for footage that doesn’t exist. CHMS makes sure you find out before the incident—not after.
Why CCTV Health Monitoring Is Non‑Negotiable
Evidence protection: No more “HDD not recording,” “missing recordings,” or tampered views when you need them most.
Compliance-ready eSurveillance: Meet internal policies and regulatory requirements with auditable uptime and recording checks.
Hands-off operation: Free your manpower from manual monitoring; CHMS watches systems so your team can focus on action.
Scales effortlessly: From 10 cameras to thousands of sites—single dashboard, consistent SLAs
What CHMS Monitors (Out of the Box)
NVR/DVR Health
HDD failure detection
HDD not recording states
Missing recordings (gap detection by time window)
Backup checking and backup schedule adherence
Camera Tampering & Quality
Camera blackout (scene gone dark/blocked)
Angle change (sudden FOV movement)
Lens broken (abrupt artifacts/occlusion)
Camera blur (focus degradation, low sharpness)
Security Signals
Intrusion detection (basic policy-level detection to flag violations and prompt review)
How Agrex CHMS Works
Continuous Health Checks
CHMS polls camera streams and NVR/DVR endpoints to verify uptime, stream availability, and recording continuity. If thresholds are breached (e.g., dropped stream, HDD write errors, missing files), the system raises a health incident.Recording Integrity & Backup Verification
The engine detects gaps in expected recording windows, checks HDD write status, and validates backup jobs—so evidence remains available within retention policies.Tamper & Quality Analysis
CHMS analyzes sudden scene changes and visual degradation to catch blackouts, angle shifts, lens cracks, and blur, raising a tamper alert with before/after snapshots where available.Instant Alerts & Smart Escalations
When violations occur, your teams receive instant alerts across Email, SMS, WhatsApp, and webhooks. Set shift-aware routing, site/region groupings, and auto-escalation if issues persist beyond SLA.Single Pane of Glass
Operations and security teams manage everything from a central dashboard: camera uptime, open incidents, site health trends, and audit logs for compliance.
Feature Summary (At a Glance)
| Category | Feature | What It Does | Outcome |
|---|---|---|---|
| NVR/DVR | HDD failure | Detects disk errors & failures | Prevents silent data loss |
| NVR/DVR | HDD not recording | Flags when recording is stopped or paused | Ensures evidence is written |
| NVR/DVR | Missing recordings | Scans for gaps in expected time windows | Avoids audit surprises |
| NVR/DVR | Backup checking | Verifies backups ran/completed on schedule | Retention compliance |
| Camera | Blackout | Detects black/blocked scenes | Catches deliberate sabotage |
| Camera | Angle change | Detects sudden FOV shifts | Maintains scene coverage |
| Camera | Lens broken | Flags crack/occlusion artifacts | Triggers urgent maintenance |
| Camera | Camera blur | Detects sharpness degradation | Preserves usable footage |
| Security | Intrusion detection | Flags policy-level motion/intrusion | Faster first response |
Alerts, Workflows & Integrations
Alert Channels: Email, SMS, WhatsApp, Dashboard notifications
Webhooks: Connect to Slack, Microsoft Teams, Jira, ServiceNow, or your SOC platform
Routing & Escalation: Site/zone-based rules, on-call schedules, SLA timers, auto-escalations
Reporting: Daily/weekly health reports, uptime scorecards, site comparisons, export to CSV/PDF
Deployment & Compatibility
Plug‑and‑Play: Works with your existing IP/analog cameras via NVR/DVR; supports common protocols like ONVIF/RTSP.
Edge + Cloud Options: Use a lightweight edge agent (where needed) or run entirely via secure cloud checks.
Secure by Design: Role-based access, SSO options, audit trails, and data encryption in transit.
Get started quickly: typical pilots go live in days, not months.
Who Uses CCTV Monitoring (Examples)
Retail chains: Ensure storefront, POS, and stockroom cameras are recording; reduce shrinkage.
Banks & ATMs: Maintain regulated retention; proactive ATM eSurveillance.
Manufacturing & Logistics: Keep lines, bays, and docks covered; meet safety & audit requirements.
Education & Campuses: Always-on coverage for entrances, corridors, and high-traffic zones.
Ready to transform your Facility using AI-Powered CCTV Health Monitoring?
Book a Demo or Talk to Sales to See Agrex CHMS in Action
FAQ (For Users & IT/SOC Teams)
Traditional monitoring focuses on watching live video. CHMS focuses on system health—recording status, HDD health, camera tamper/blur—so you never discover issues after an incident.
Yes. CHMS is vendor-agnostic and works with common protocols (e.g., ONVIF, RTSP) and typical NVR/DVR setups.