Most retailers have limited information about their customers. 80% of the customers walk-out without a purchase.
We help retailers collect information about all the visitors. Information like :
Number of Visits
Demographics (Age, Gender)
Moods (Happy, Sad, Satisfied, Neutral)
Unique vs Repeat Customers including avg number of visits.
This information can be integrated with Point-of-Sale/Checkout system to generate useful insights about your customers.
Decisions on resource utilisation like Real estate, workforce based on intuition rather than real data.
Agrex.ai’s Customer Mapping solution tracks customers in real-time across the store and generates a heatmap of real-estate utilisation and customer paths for retailers in an easy to view format. Using the solution :
Identify the best and worst performing areas of the store
Qualitatively determine if the real-estate is being used effectively and optimally
Identify the “attraction metric” of different displays, advertisements
A/B Test products and locations to determine best performers
Most of the retail operations are done manually which has the dual disadvantage of being high in cost and low in scalability.
Agrex.ai’s advanced Video Analytics uses existing cameras to identify bottlenecks in store operations. Identify :
Cleanliness of shop floor and aisles including spillage
Queue Length Alerts
Any deviation from store SOPs
Loss Prevention / Shrinkage
20% – 50% of store profits are lost due to theft, stock-outs and other preventable reasons.
With Agrex.ai’s in-store Video Analytics, identify :
Suspicious Behaviour to prevent in-aisle theft
Unusual after-hours activity including perimeter intrusion
Staff related loss prevention alerts
Face Recognition for suspicious faces/repeat offenders
Safety and Security
As a real-estate operation, retailers need to ensure that the stores are compliant with safety and security standards. They also need to ensure the security of the store and it’s customers.
In that regard, Agrex.ai’s Video Analytics can help in :
Detecting unattended objects including those block emergency exits and other key transit areas
Detect camera blocking and tampering
Real time alerts on absence of security staff from designated locations
Any kind of anomaly detection eg, Violence, Burglary, Shoplifting